Question 1

How do I create an account?

Accepted Answer

Click “Sign in”, then “Create account”. Registration uses email and password - choose your role (looking for a job / hiring) and confirm the required consents.

Question 2

I forgot my password - what should I do?

Accepted Answer

On the sign-in page, click “Forgot password?” and follow the instructions sent to your email.

Question 3

How do I apply for a job?

Accepted Answer

Open the job page and click “Apply”. For 1-click Apply jobs, your profile data lets you apply with one click.

Question 4

Where can I check my application status?

Accepted Answer

In the candidate panel, the “Application history” section shows statuses and stages in real time.

Question 5

How do I publish a job ad?

Accepted Answer

Choose a plan on the pricing page, then use the job ad wizard in the employer panel.

Question 6

Are salary ranges required?

Accepted Answer

Yes - publishing a job ad requires salary ranges for at least one contract type.

Question 7

Which payment methods do you accept?

Accepted Answer

Payment card, bank transfer (pro forma), and online payments. VAT invoices are generated automatically.

Question 8

Where can I download an invoice?

Accepted Answer

Invoices are available in the employer panel under “Billing” → “Invoices”.

Question 9

How do I delete my account?

Accepted Answer

In account settings, the “Danger zone” section lets you permanently delete your account after confirmation.

Question 10

Can I export my data?

Accepted Answer

Yes, you can request a GDPR-compliant data export in account settings.

Szybka pomoc dla kandydatów i pracodawców

Account and sign-in

Applying

For employers

Payments and invoices

GDPR and data

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